Yosua Tomo Gandhi S
Agile Project Manager · Servant Leader
“Where Human Leadership Drives Digital Results”
10+Years
10+Products
~50%Agility
3SectorsBanking → Digital Agency → Telco
Dynamic Servant Leader passionate about leading high-performing teams — great products are built by empowered teams, not micromanaged ones. Proven ability to develop talent and deliver impactful digital solutions, achieving roughly 50% improvement in delivery efficiency. Skilled in Agile and traditional practices, prioritizing clarity over process and outcomes over output — increasingly augmenting delivery with modern AI-assisted workflows.
Work Experience
Agile Project ManagerTelco
Dec 2021 – Present
PT Bintang Digital Asia · Jakarta
- Embedded Agile in rigid environments, lifting delivery efficiency and outcomes by ~50%.
- Lead end-to-end product delivery across domains, from discovery and design to launch.
- Partner with Product Owners on backlogs and governance across concurrent streams.
- Act as embedded Scrum Master — standups, refinements, sprint reviews, retrospectives.
- Apply Kanban and Lean to streamline workflows, cut waste, and improve continuously.
- Build self-organizing teams with psychological safety and outcome-driven ownership.
Key Products
TEMEN by Telkomsel · IoT
BOS Loyalty · PPOB
WISWIS · Social Gaming
WISPET · Gamification
Venus Workspace · AI PM
IT Project ManagerDigital Agency
Mar 2020 – Dec 2021
PT Ako Media Asia – Salt.id · Jakarta
- Delivered tailored digital solutions across industries — FMCG, banking, and insurtech.
- Built strong client relationships, consistently earning high satisfaction across industries.
- Proposed creative, interactive concepts that expanded scope and client engagement.
- Managed scope and mitigated delivery risks across multiple concurrent engagements.
- Created statements of work, cost quotations, and schedule change management.
- Optimized resource allocation and workload to sustain consistent delivery capacity.
Key Products
Suryanation · Gudang Garam
Daya Digital · SME
Bank BTPN · Corporate Web
PCI DSS Mini Apps · Payment
Portal AXA Direct · InsurTech
Digital Banking Product OwnerBanking
Jan 2019 – Apr 2020
PT Bank Sinarmas, Tbk · Jakarta
- Launched Digital Onboarding, cutting days to minutes (~90%), lifting conversions.
- Owned end-to-end product delivery, meeting all stakeholder commitments and deadlines.
- Benchmarked the digital portfolio against competitive standards and fintech trends.
- Created product flows, gathered requirements, and maintained product specifications.
- Planned and prioritized backlog items for iterations by measurable business value.
- Collaborated with the Scrum team to improve end-to-end customer experience.
Key Products
SimobiPlus · Mobile Banking
Personal Banking · Internet
Earlier ExperienceBanking
E-Channel Helpdesk & Services — PT Bank Mayapada Internasional · Jakarta · myONLINE & myMOBILE
2015 – 2019
Operations Staff — PT Bank Rakyat Indonesia · Jakarta
2014 – 2015
Key Strengths
Leadership & Team Development
Servant Leadership · Coaching · Emotional Intelligence · Change Leadership · Agile Mindset · Conflict Resolution
Strategic & Analytical
Vision Setting · Digital Transformation · Competitive Analysis · Business Acumen · Critical Thinking · Risk Management
Stakeholder & Communication
Stakeholder Management · Storytelling · Influencing · Negotiation · Workshop Facilitation · Effective Communication
Tools & Technologies
Methodologies: Scrum · Kanban · Waterfall · Design Thinking
Project & Product: JIRA · Trello · Notion · Figma · MS Project
Collaboration: Slack · MS Teams · Google Meet · Zoom
Technical Concepts: Core Banking · API · QA · UI/UX · AWS · DevOps
AI Productivity: Claude Code · LLM
Education
Master of Management — Universitas Jayabaya · 2015–2017
Bachelor of Applied Science — Politeknik Sahid · 2009–2013
Certifications
Professional Scrum Product Owner™ I (PSPO I)
Professional Scrum Master™ I (PSM I)
PMI Project Management Ready™
Google Project Management
Training & Courses
Product Management Bootcamp · Google Data Analytics · AWS Cloud Practitioner · DevOps Essentials · API Fundamentals · Fundamental Cyber Security · Vibe Coding
Personal
Languages: English (Advanced) · Bahasa Indonesia (Native)
Interests: AI & Emerging Tech · Soccer · Movies